Terms & Conditions

1. Introduction

Welcome to Mangalam Travel & Tours. These Terms and Conditions govern your use of our website and the purchase of any travel products or services from us. By booking with us, you acknowledge that you have read, understood, and agree to be legally bound by these terms.

2. Booking & Payments

• Confirmation: A booking is considered confirmed only after we have received the full payment or a specified deposit, and we have issued a formal booking confirmation or itinerary.
• Payment Methods: We accept payments via credit card, debit card, net banking, and bank transfers. All payments must be made in the currency specified at the time of booking.
• Pricing: Prices are subject to change without prior notice until the booking is confirmed. Prices may fluctuate due to airline taxes, exchange rates, and fuel surcharges.

3. Cancellations & Refunds

Cancellation policies vary depending on the service provider (airlines, hotels, tour operators). Mangalam Travel & Tours acts as an agent, and we are bound by the terms set by these third-party providers.

• Processing Fees: We reserve the right to charge a service fee for processing cancellations and refunds, in addition to any charges levied by the service provider.
• Refund Timeline: Refunds, if applicable, will be processed within a reasonable timeframe, typically taking 7-21 working days, depending on bank and provider policies.
• Non-Refundable Items: Certain promotional fares, last-minute bookings, and specific service components may be strictly non-refundable.

4. Travel Documents & Visas

It is the sole responsibility of the traveller to ensure they possess valid travel documents, including passports, visas, and health certificates required for their journey. Mangalam Travel & Tours is not liable for any issues arising from incomplete or invalid documentation, including denied entry or deportation.

5. Liability & Disclaimer

Mangalam Travel & Tours acts solely as an intermediary between the traveller and service providers (airlines, hotels, transport companies). We are not responsible for:

• Any delays, cancellations, overbooking, or strikes by third-party service providers.
• Loss, injury, accident, damage, or theft experienced during the trip.
• Events of force majeure, including natural disasters, political unrest, or pandemics.

6. Changes to Itinerary

We strive to adhere to the confirmed itinerary. However, we reserve the right to modify the itinerary, accommodation, or services due to operational reasons or unforeseen circumstances. In such cases, we will endeavour to provide suitable alternatives of comparable standard.

7. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction where Mangalam Travel & Tours is registered. Any disputes arising out of these terms shall be subject to the exclusive jurisdiction of the local courts.

8. Contact Information

For any queries regarding these Terms and Conditions, please contact us: